It's really hard for business owners who get faulty or scammy bad reviews to do anything about it. Online reviews aren't as much of a threat as are the google places bad reviews. There seems to be almost no way of erasing them.
How do you stop an irate customer from posting numerous bad reviews? Once posted how do you get rid of them? That is a big source of contention for some google places owners who have been given false bad reviews.
Yet the rules are so stiff for businesses not soliciting or especially not paying for good reviews. Seems the customer wins at this game and not the business.
Even jealous competition can place negative scam reviews to their competitor's google places page and thus severely tarnish their reputation. It stinks.
I would like to see what reputation managers can do about this?
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